Common Problems

Problem – How do I register?

Solution – Download the PDF guide here.


Problem – I have registered but not received my activation e-mail

Solution- Please check your spam folder first just in case it has been classed as a spam e-mail. If it’s not in your spam, then please e-mail asking for a manual activation.


Problem – I can’t remember my password. Did I activate my account?

Solution – Ask for a new password using the link shown on the Forum page. (See below)


lost password

The link will open a new screen which will ask for your Username or E-mail Address.

lost password

Once your information is entered, click the ‘Get New Password’ button.


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